App Support
Need help with our apps or games? We’re here to assist you.
If you’re facing any issues, want to report a bug, or need assistance, please contact our support team using the details below.
How We Can Help
Report bugs or crashes
Get help with gameplay or features
Resolve account or subscription issues
Share feedback or suggestions
Contact Support
Email: support@bigheaptechnologies.com
Response Time: 24-48 hours
For faster support, please include
- App/Game name
- Device model
- Issue details
If you’re facing any of the above, please contact us via email
Common Issues
- App not opening or crashing
- Try restarting your device or updating the app to the latest version.
- Ads not loading properly
- Check your internet connection and disable VPN if active.
- Purchase or subscription issues
- Make sure you are logged into the correct store account.
- Game progress not saving
- Ensure your device storage is not full and permissions are enabled.
If you’re facing any of the above, please contact us via email.
- +92 322 4587626
- Office # 11, ground Floor, 69-B2, Al-Hafeez Suits, Gulberg 3, Lahore.